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WE STRIVE TO PROVIDE YOU WITH SERVICES OF THE HIGHEST LEVEL!
-FREE SHIPPING ON THE MOST POPULAR PRODUCTS!
We aim to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across America every day and strive to provide you with services of the highest level.
The time frame of an order delivery is divided into two parts: processing time and shipping time. Processing time: shipping within 48 hours.Shipping time: we provide different methods for different product categories. Your shipping time will be affected by the shipping method you specified.
Please refer to the chart below to learn about the shipping information you want:
Economy(6-10 business days delivery) $0
Expedited(4-7 business days delivery) $10
Economy International(6-12 business days delivery) $0
Expedited International(1-5 business days delivery) $50
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us at tialloyelf@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. We reserve the right to refuse return of any item that does not meet the above return requirements as determined in our sole discretion.You can always contact us for any return question at tialloyelf@gmail.com. Damages and issuesPlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable itemsCertain types of items cannot be returned, like custom products such as special orders. Please get in touch if you have questions or concerns about your specific item. ExchangesThe fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, RefundsWe will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Shipping CostShipping cost is not refundable unless the items are damaged when received.
